FAQ
Frequently Asked Questions
Straight answers on placement, cost, contracts, restocking, and what we stock in Portland vs St. Louis.
Does it cost anything to get a machine?
Placement is free at qualifying sites. You don’t buy the machine. You provide floor space, power, and access; we own, stock, and service it. We’ll tell you on the consult if the location can support a machine.
Do we get a commission?
Some locations receive a commission on sales; others prefer to keep vend prices lower or put more into the mix. What’s realistic depends on traffic at your site. We’ll talk numbers on the consult — we don’t promise a website percentage we can’t back up in your break room.
Is there a long contract?
You’ll sign a location agreement that covers access, placement, and who owns the equipment. It isn’t a twenty-page national contract. We’ll walk through the terms before anything is installed.
How often do you restock?
Visit cadence follows sales. A busy warehouse may see us weekly; a quieter office might be every other week. We adjust if coils start running empty — the machine should stay shoppable.
What if a machine breaks?
Call or email us. We handle coin jams, cooling issues, and payment-system problems as part of the service. You shouldn’t be troubleshooting a snack machine on your lunch break.
Can we choose the products?
Yes. We’ll recommend a mix based on your people and machine type, and we’ll take requests — healthier options, specific brands, or skipping items that don’t belong at your site. Mixes can change after we see what actually sells.
Do you take cards and tap to pay?
Yes. Machines are set up for credit cards, tap-to-pay, and mobile wallets, plus cash where it still makes sense. Cashless usually means more completed sales and fewer “I only have a card” walk-aways.
What’s different in Portland vs St. Louis?
Same service model in both markets. Beverage lines follow the local Coca-Cola bottler: Swire in Portland / Willamette Valley, Heartland in Greater St. Louis. Club and retail snacks and drinks (Costco, Sam’s, Walmart, and similar) are available in both. Browse Offerings and filter by city to see the mix.
What do we need to provide?
A spot with enough clearance for the machine, a dedicated outlet, and access during restock hours. That’s it. We bring the equipment, product, and service.
What kinds of locations do you serve?
Offices, manufacturing and warehouses, gyms, schools, apartments, and other break-room sites with enough daily traffic. If you’re not sure you have the volume, request a machine anyway — we’ll be honest about fit.
How soon can you place a machine?
We typically respond within one business day. Timing from there depends on site fit, power/access, and which machine is right. We’ll give you a clear next step after the consult — not a vague “we’ll be in touch.”
Do you sell vending parts?
Yes. We sell OEM and compatible parts (readers, coin mechanisms, and related hardware) to operators who maintain their own machines. Browse the parts catalog or send an inquiry with the part you need.
Still have a question? Contact us or browse what we stock.
Ready to get a machine?
Tell us about your location. We’ll follow up within one business day with a straight answer on fit.